We believe you will love Boulder Salt. Please contact us within 7 days of your receipt of a damaged, incorrect, or defective product of ours and we will make it right.
To request a return or replacement
- Email us at info@bouldersaltcompany.com with your order number and a photo of the issue.
- We will let you know whether or not we need the product sent back for our analysis. If we need it, we will pay for and provide your with a prepaid shipping label.
- We will refund the value of the item(s) within 30 days.
- Changed your mind and want something else? No problem we will exchange what you received for what you want.
- Nothing wrong and you just want to return something? Just send it back to our Longmont Post Office, send us shipment tracking detail, and the reason for your return. We will process a refund once we receive your return shipment.
- We never charge a re-stocking fee.
We are very committed to your satisfaction and will promptly resolve any issue you identify.
Questions
Email info@bouldersaltcompany.com or call (720) 402-1021. Boulder Salt Company, LLC, P.O. Box 282, Longmont, CO 80502.